Frequently Asked Questions

Answers to the most common questions about ordering from CavitationMachines.com and about our professional aesthetic machines, including cavitation, YAG and picosecond lasers, Ozone Cold Plasma Jet Pens, 308nm Excimer lasers and hydro facial systems.

Don't see your question? Contact us, use our live chat or email info@cavitationmachines.com. We're happy to help.

Ordering, Shipping & Returns

Do you offer free shipping?

Yes. We offer free standard shipping on all orders delivered within the 50 U.S. states. Free shipping is also available to major metro areas in Canada, Europe and Australia (duties and taxes not included). See our Shipping Policy.

How long does delivery take?

Please allow 2–5 business days for order processing. Machines in stock at our U.S. warehouse typically arrive within 3–5 business days. Other U.S. orders usually take 7–10 business days after processing. Shop U.S. stock.

What is your return policy?

Verified manufacturing defects reported within 30 days of delivery are repaired, replaced or refunded at our discretion. Unused items in like-new condition with original packaging can be returned for non-defective reasons, subject to a 15% restocking fee and deduction of the original shipping cost. Used equipment, consumables and custom units are not returnable. See our Return Policy.

Is CavitationMachines.com legit?

Yes. CavitationMachines.com is operated by Cavitation Machines, LLC, is BBB Accredited, and has served thousands of customers over more than 15 years. Read verified customer reviews.

Training, Support & Warranty

Do your machines come with training?

Yes. Every machine includes free training: user manuals, video tutorials and one-on-one help by email or Zoom. Learn more.

What warranty do your machines have?

Main units have a 1-year limited warranty from the delivery date, covering manufacturer defects in materials and workmanship under normal use. Consumables and accessories are not covered. See our Warranty Policy.

What support do I get after I buy?

Products bought directly from us include lifetime support for setup, operation and troubleshooting. Learn about lifetime support.

Do your machines work on U.S. power?

Most of our systems are rated for 110V/220V or 100–240V input. Check the specifications table on each product page for the exact voltage.

Financing & Licensing

Can I buy a machine with financing?

Yes. Choose Affirm at checkout to pay over up to 36 months, with rates from 0–36% APR for eligible buyers. See financing details.

Do I need a license to use these machines on clients?

It depends on your state and the type of treatment. Many states don't require a specific license for non-invasive body sculpting, while lasers and IPL are often restricted to licensed or medical professionals. Always check with your state board. Our business resources page lists state licensing links.

Cavitation Machines

What is a cavitation machine?

A cavitation machine is a non-invasive body sculpting device that uses low-frequency ultrasonic sound waves to target fat cells beneath the skin. It's commonly used for body contouring, cellulite reduction and non-surgical fat reduction.

How does ultrasonic cavitation work?

Ultrasonic cavitation uses low-frequency sound waves to create bubbles in fat tissue. These bubbles burst, breaking fat cells apart. The body then naturally processes and eliminates the fat through the lymphatic system.

Is ultrasonic cavitation safe?

When used as directed by a trained operator, ultrasonic cavitation is non-invasive and typically has minimal side effects, such as mild redness or warmth in the treated area. Always follow the contraindications in your machine's manual.

How many cavitation sessions are needed for results?

Most clients need 6 to 12 sessions spaced 1 to 2 weeks apart. Some see changes after 3 to 5 sessions. See our treatment timelines.

What areas of the body can be treated with cavitation?

Popular areas include the abdomen, thighs, flanks (love handles), arms, buttocks and back. Body cavitation is not recommended for the face or over bony areas.

What should clients do before a cavitation treatment?

Stay well hydrated, eat a healthy diet, avoid alcohol and caffeine, do light exercise, rest well and wear comfortable clothing. Learn more.

What should clients do after a cavitation treatment?

Drink plenty of water, do light exercise, avoid alcohol and heavy meals, and consider lymphatic drainage massage to help eliminate fat and reduce swelling. Learn more.

How do I maintain my cavitation machine?

Clean the handpieces after each use, inspect cords and connections, wipe down the exterior, and schedule professional servicing once a year. Learn more.

What gel should I use with a cavitation machine?

Use an ultrasonic gel or conductive cream that improves wave transmission, reduces friction and hydrates the skin. Avoid oily or greasy products that interfere with treatment. Learn more.

YAG Laser & Tattoo Removal

What is a YAG laser?

A Nd:YAG (neodymium-doped yttrium aluminum garnet) laser is a cosmetic laser commonly used for tattoo removal, pigmentation correction and skin rejuvenation. It emits light that targets pigment particles in the skin.

How does YAG laser tattoo removal work?

The laser delivers ultra-short pulses of light energy that break tattoo ink into tiny fragments, which the body's immune system gradually clears.

Is laser tattoo removal painful?

There is mild to moderate discomfort, often compared to a rubber band snapping against the skin. Many clinics apply a topical numbing cream beforehand.

How many tattoo removal sessions are needed?

It depends on the tattoo's size, colors, age and depth. Most tattoos need 6 to 12 sessions spaced 4 to 8 weeks apart.

What are the side effects of YAG laser treatment?

Temporary redness, swelling, itching or blistering can occur. Proper aftercare, such as keeping the area clean and avoiding sun exposure, helps minimize risks.

Ozone Cold Plasma Jet Pen

What is an Ozone Cold Plasma Jet Pen?

It's a device that combines cold plasma and ozone for facial treatments, used to cleanse the skin, calm irritation and support cell renewal.

What skin concerns is the Ozone Cold Jet Pen used for?

It's commonly used for acne-prone, dull or aging skin and for calming irritation. The ozone helps cleanse pores while cold plasma supports collagen production.

What does Ozone Cold Jet Pen treatment feel like?

It's non-invasive and generally well tolerated. Most people feel a slight tingling or cooling sensation, with no downtime.

308nm Excimer Laser

What is a 308nm Excimer laser?

A targeted light therapy system that emits 308nm UVB light. It's used for skin conditions such as psoriasis and vitiligo, delivering light only to the affected areas.

How does a 308nm Excimer laser work?

It delivers a focused dose of UVB energy directly to affected areas, reducing inflammation and slowing abnormal skin cell growth while limiting exposure to surrounding healthy skin.

What are the side effects of Excimer laser treatment?

Mild, temporary redness, dryness or peeling may occur in the treated area and usually fades within a day or two.

Hydro Facial Treatments

What is a hydro facial?

A multi-step facial that cleanses, exfoliates, extracts impurities and delivers nourishing serums into the skin for a clearer, more radiant complexion. Learn more.

What are the benefits of a hydro facial?

Better hydration, clearer pores, a brighter complexion, fewer visible signs of aging and treatments customized for dryness, acne or aging skin.

Who is a good candidate for a hydro facial?

Most skin types, including sensitive, oily, dry and aging skin. People with active rashes, sunburn or flare-ups may be advised to wait until the skin calms.

How often should you get a hydro facial?

Monthly treatments are commonly recommended for maintenance. Clients targeting specific concerns may benefit from a personalized plan.

What happens after a hydro facial?

Skin looks more hydrated, bright and clear right away. Any redness usually fades within hours.