Warranty Policy

Cavitation Machines, LLC is committed to providing high-quality aesthetic equipment and responsive support. All devices are covered by a limited warranty, as outlined below.

Warranty Coverage

Unless otherwise stated on the product page or invoice, the following coverage applies from the delivery date:

• Main unit (Machine) - 1 year limited warranty
• All treatment handles/handpieces, including but not limited to Vacuum, Cavitation, Radio Frequency (RF), EMS, Ultrasonic, and any other treatment attachments supplied with the machine.
• Power supplies, circuit boards, and screens - 6 month limited warranty (unless otherwise specified)
• Consumables and accessories (filters, gels, cords, hoses, fuses, etc.) - not covered

Damage due to misuse, neglect, unauthorized repair, improper care, or commercial overuse is not covered.

Definition of Limited Warranty

A limited warranty covers manufacturer defects in materials or workmanship during the stated time period, under normal use. It does not cover cosmetic wear, accidental damage, or misuse. Warranty coverage is limited to repair or replacement of the defective component and does not entitle the customer to a refund or product upgrade.

How to Make a Warranty Claim

Email info@cavitationmachines.com with your order number, serial number (if applicable), a description of the issue, and photo/video evidence.

Our team will review the claim within 1-2 business days and may request additional details.

If approved, we will coordinate with the manufacturer to provide a replacement part or initiate repair. In some cases, return of the defective component may be required.

Customer Responsibilities

• Retain proof of purchase
• Follow all setup and usage instructions
• Use only approved accessories and conductive products
• Avoid unauthorized modifications or disassembly
• Properly package returns when requested

Return shipping costs are typically the customer's responsibility unless otherwise stated.

Legal Disclaimers

Cavitation Machines, LLC does not manufacture the products sold. We coordinate warranty service in good faith during the valid warranty period. We expressly disclaim all implied warranties beyond the terms listed here, to the extent permitted by law.

Nothing in this policy limits your rights under applicable consumer protection laws, including but not limited to:

• California Consumers Legal Remedies Act (CLRA)
• Similar protections in your state or jurisdiction

Frequently Asked Questions