Warranty Information
Thank you for choosing CavitationMachines.com for your beauty and wellness needs. We take pride in delivering high-quality products designed to enhance your experience. To ensure your satisfaction and peace of mind, we provide the following warranty policy for all machines purchased on our website:
Duration of Warranty:
All machine purchases come with a 1-year warranty for the machine itself.
Handles and pads are covered by a 3-month warranty.
Warranty Coverage:
The warranty covers defects in materials and workmanship under normal use.
It does not cover damage caused by accidents, misuse, negligence, or unauthorized modification.
Customer Responsibility:
Shipping costs for warranty claims or replacements are the responsibility of the customer.
Warranty Process:
To facilitate the warranty process, kindly ensure that you have the order number and model number available. Please contact our customer service team at info@cavitationmachines.com
Provide proof of purchase and a detailed description of the issue.
Our team will assess the claim and may request additional information or images.
Repair or Replacement:
At our discretion, we will determine whether to repair or replace the non-working product.
If a repair is possible, we will strive to complete it promptly.
If a replacement is deemed necessary, we will ship a new product of equal or similar specifications.
Exclusions:
The warranty does not cover consumable parts or accessories, including but not limited to gel pads, straps, or cables.
Voiding the Warranty:
Any attempt to disassemble or repair the product by unauthorized personnel will void the warranty.
Limitations:
This warranty is non-transferable and applies only to the original purchaser from the date of purchase.
Changes to Warranty Policy:
CavitationMachines.com reserves the right to modify or amend this warranty policy at any time. Customers will be notified of any changes.
Thank you for choosing CavitationMachines.com. We are dedicated to ensuring your satisfaction and providing a positive experience with our products. If you have any questions or concerns regarding our warranty policy, please contact our customer service team.