Shipping Policy
We are committed to delivering your order as efficiently as possible. Below is our updated shipping policy to reflect current logistics conditions and clarify key points:
Order ProcessingDue to high order volumes, please allow 2-5 business days for order processing.
Once your order is shipped, you will receive an email confirmation with your tracking number. Please note: tracking updates may not activate immediately and often begin once your shipment reaches U.S. shores and is transferred to a domestic carrier.
We dispatch orders from multiple fulfillment centers based on product availability. This includes two U.S.-based warehouses and two international facilities to serve you more effectively.
Free Shipping
We offer free standard shipping on all orders delivered within the 50 U.S. states.
Shipping Time
- Shipping times may vary depending on your location and the selected shipping method.
- Domestic Orders (U.S.): Standard shipping typically takes 3–7 business days after the order has been processed and picked up by the carrier.
- International Orders: Shipping costs are calculated at checkout based on location, weight, and delivery distance. Delivery times vary by region.
International Shipping and Tariff Delays
- Please be advised that ongoing international shipping and tariff-related delays may impact estimated delivery times, particularly for customized or high-value equipment.
- We are actively monitoring these delays and will keep you informed of any shipment disruptions. We appreciate your patience during these unpredictable global logistics conditions.
- International customers are responsible for any applicable duties, taxes, or import fees, which are not included in the product price or shipping cost.
Customized Units
All customized units are non-returnable and non-refundable. Due to the specialized nature of these items, all sales are final once production has started. Please review all custom options carefully before placing your order.
Order Tracking
- You will receive a tracking number via email once your order ships. Tracking may not become active until your shipment clears U.S. customs and is received by FedEx, UPS, or another domestic carrier.
- You can track your package using the tracking link provided or directly on the carrier’s website.
Shipping Address
Please ensure your shipping address is correct before finalizing your order. CavitationMachines.com is not responsible for delays or non-delivery due to incorrect or incomplete address information.
Delivery Issues
Your satisfaction is important to us. If you encounter any delivery issues, our team will work with the carrier to resolve them and ensure your order is received as quickly as possible.
Order Modifications
If your order has not yet shipped, you may request modifications. Please contact us immediately if changes are needed.