Lifetime Support
Every product bought directly from CavitationMachines.com includes Lifetime Support: real help with setup, operation and troubleshooting for as long as you own it. There's no expiration date and no extra cost.
What's Included
- Technical help and troubleshooting
- Setup assistance and product guidance
- Product updates as they become available
- Free training resources: manuals and videos
- Help by phone, email, text, chat or Zoom
- A team with 15+ years of experience
Technical Assistance
Our support team answers technical questions and helps resolve issues, from setup and settings to troubleshooting and product features.
Product Updates
You'll get access to product updates and improvements as they become available, so your equipment stays current.
Customer Service That Lasts
Our commitment doesn't end at checkout. If you have a question or need help, our team is a message or call away for the life of your product.
Why It Matters
- Long-term value: keep your equipment running well and get more return on your investment.
- No expiration date: unlike limited support plans, lifetime support lasts as long as you own the product.
- Grow your skills: beginner-friendly guidance plus advanced help for experienced professionals.
- Peace of mind: you're never on your own after the sale.
Comprehensive Training
Every machine also includes free training. New to the technology? We'll walk you through the basics. Already experienced? We'll help you fine-tune your technique and get better results.
- Video tutorials: step-by-step demonstrations on our videos page and YouTube channel.
- Written manuals: clear setup and operating instructions.
- One-on-one help: by email or Zoom, depending on trainer availability.
How to Get Support
Contact our support team by email at info@cavitationmachines.com, by phone or through our website chat. Include your order number or name and we'll help you right away. Watch your inbox for product updates and important announcements.
Note: Training support is provided by email or Zoom, depending on trainer availability. Phone support for training is limited because we need to see the product to give complete guidance.
Frequently Asked Questions
Does lifetime support expire?
No. Lifetime support has no expiration date and covers products bought directly from CavitationMachines.com for as long as you own them.
Is lifetime support the same as the warranty?
No. Lifetime support covers help, guidance and troubleshooting. Parts and repairs for manufacturer defects are covered by our 1-year limited warranty on main units.
How do I contact support?
Email info@cavitationmachines.com with your order number or name. Training sessions are done by email or Zoom so our team can see your equipment.